Before someone buys your product, shares your post, or signs up for your list, they say yes to something else first: you.
Not your pricing. Not your features. You.
That first yes happens in a place data can’t quite reach—it’s emotional, instinctive, fast. It’s the second when a brand either feels like a fit or a flicker. And the brands that win? They understand that behavior follows belief.
We like to think buying is logical. But people don’t follow logic—they follow meaning. If they believe you get them, if they sense your values match theirs, if your tone sounds like their thoughts—they’ll follow.
Nike doesn’t just sell sneakers. It sells self-belief. REI doesn’t just sell gear. It sells values. When people wear these brands, they’re not just dressed—they’re aligned.
You don’t earn that belief with clever copy. You earn it with clarity, consistency, and conviction. You say what you stand for, and then you stand in it.
Because the most important part of your brand isn’t the first impression. It’s the first agreement.
Michael Novelli is the Founder and CEO of the digital agency Innovate. With over twenty five years of experience in marketing and advertising, he has firsthand helped hundreds of business owners achieve remarkable growth. Novelli enjoys finding entrepreneurial ideas that drive positive change in the world and giving them the legs to run.